We’re Redefining TeleHealth
24/7 triage for your clients – without the consults
Whether you are looking to grow your vet practice, or just trying to keep up with HUGE demand, VidiVet is here to support you and your team.

The VidiVet Difference: For your practice
Enhance operational efficiency and profitability

Calm clients
Clients arrive at your practice reassured, informed and focused

Increase diagnostics
Clients bring useful samples with an insight into the benefits of diagnostics

Full transparency
All client interactions are shared promptly back to you, to add to the clinical record

24/7
96% of OOH calls are redirected to their registered vet, enhancing the practice bond
The VidiVet Difference: For your clients
Enhance customer experience and bond

Peace of mind
Immediate access to a UK registered vet

Validated consults
Fully informed pre-vet journey, to reassure when they need to go and why

100% visibility
The Vidivet App stores all queries and every answer, enhancing client compliance

24/7
Vidivet is available all day, every day, even when the practice is closed
Watch How It Works
Watch How It Works
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Key Benefits
With VidiVet, your clients receive a prompt personalised response from a qualified vet 24/7.
Your team, from the reception desk to clinical staff are now free to focus on cases that need proactive care and treatment.
- Enhance your client journey
- Take the pressure off the front of house and clinical teams
- Reduce pressure on your teams
- Increase practice turnover
- 96% of out of hours enquires can be redirected to your practice
- Take the pressure off the front of house and clinical teams
Putting a vet at the start of your client journey
Informed clients

Informed clients

Informed clients

Client stresses

Chaotic reception desk

Overworked vets

By having VidiVet as your clients’ first point of contact, we help them understand:
- If it’s an emergency and if they need to go to the practice immediately
- If it can wait and if so, can they go in later in the day or week
- If they need to go to the clinic, what samples should they prepare and what are the possible treatment options – avoiding nasty surprises.
Average consult time reduced by 4 minutes
Save vet practices 90 minutes per day
Don’t just take our word for it…
“VidiVet has helped us out so much”
“We are really excited to be partnering with VidiVet at our new small animal practice. VidiVet will help us to improve our patient care especially when the clinic is closed, and the early signs show, it is very popular with our customers and colleagues alike.”
Ian Stroud, Smart Vet
FAQ’s
How does my practice sign up?
Arrange a demo today and we will be in touch to help you get started.
How much does this cost?
How does it work?
Does VidiVet need access to clinical records
How do you share our customers’ interactions for clinical continuity?
Where are your vets based?

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